Knowing that Jim Parker has traversed an ever changing Industry landscape for over 30+ years, gives me confidence that Digitell has a foundation that cannot be shaken.
William Bacon
Director of Marketing
Director of Marketing
The passion found at Digitell, from top to bottom, is a wonderful thing to get caught up in. Excitement can be found whenever I walk through a door. This is truly a great place to work.
Chris Fagan
Director of Operations
Director of Operations
When selecting a vendor, don’t underestimate the value of a companies staff and their experience. This is an intangible factor that is often over looked when evaluating pricing comparisons from one vendor to another. Yet, we all know that the quality of the people you work with is the number one factor in continuing a relationship with that company or not.
Digitell is happy to boast that our people are some of the most knowledgeable and friendliest people in the industry and our long-term relationships with our clients is proof of that. From the Senior Management on down, our staff understand the needs of Associations, they understand that often times they need to act fast and deliver results on your schedule, not ours. They understand that we live in a fast paced world and they need to be there with a solution when problems come up. They understand the need to respond to emails and phone calls immediately, not 3 days from now. Our Senior Staff have over 135 Combined Years of experience servicing the Association market. That is an incredibly powerful resource that you will not find with any other company. It is the reason more Associations find success with Digitell, when others have failed.
If you want the comfort of knowing you have a team of experienced professionals behind you, that have only your success in mind, and will be there with you, and for you, every step of the way, then Digitell is the vendor for you.
Senior Management
Jim has over 30 years experience in the convention recording, product development and service industries. Jim presently drives the focus of the company.
Steve is responsible for overseeing the sales and marketing operations as well as assisting in the financial and strategic operations of Digitell.
Brian is a leader in sales and a driving force for the company. He leads a talented team of sales managers as well as continuing strong relationships with a multitude of our clients.
James is responsible for overseeing the technology strategy, planning, and execution of all Digitell IT related operations.
John Fairbanks is our Director of Finance and handles the financial relations for over 150 clients.
William is responsible for outbound product marketing, including branding and go-to-market strategy and execution.
Chris currently oversees the management of Digitell’s staff and also manages office workflow.
Client Relations
Danielle leads the client relations and administration departments with her strong customer service background. She continues to work one on one with clients to make sure their needs are met and conferences run efficiently.
Pat is an Account Manager with a strong background of onsite production.
Jenna works with clients to meet their needs on a daily basis. Jenna encourages our clients to use all of the many products Digitell has to offer.
Brett works with clients to meet their needs on a daily basis. He also encourages our clients to use all of the many products Digitell has to offer.
Erin deals with day to day client relationships along with coordinating conference logistics.
With a background in logistics, Nicole specializes in managing and maintaining client relationships to ensure that Digitell’s clients are pleased.
Dayna has a hand in client relations, while also undertaking conference logistics and data entry daily.
Aside from working regularly with data entry and logistics, Kristin also assists in client relations.
Rhonda ensures that our product quality meets or exceeds the expectations of our clients and customers.
Debbie tackles content & material management, quality control, and acts as a backup receptionist.
Chloe handles a diverse array of tasks that spans from increasing content accessibility to ensuring content quality.
Live Events
With over 14 years of audio recording and editing experience, Jim specializes in creative applications and process management for the Live Events Department.
James has taken on many roles with his talents, making him a true problem-solver. His fearless, never-stop-learning attitude, expands the company into new horizons.
Joe is responsible for the running of web events, entry of data, and documentation for broadcasts. He also assists in the processing and archiving of webinar sessions.
With an extensive background in broadcast programming and production direction, Neil specializes in creative applications and process management for the Live Events Department
Grant’s experience and training in video production & broadcast media make him a valuable asset in the Digitell Events Department.
Alex’s experience with audio and video production make him a valuable asset in the Digitell Events Department.
Technical Support
John manages a dedicated team of customer support experts who assist in technical issues. They go above and beyond for our clients and partners.
As a Technical Support Technician, Nick is a patient, friendly, and instructional guide to the Digitell universe.
Angie has a robust history in technical support with a talent for remembering the fine details. She handles web chat, phone calls, and an advanced ticketing system daily.
Logistics/Onsite Management
Seth travels around the country overseeing the onsite staff. He also manages Digitell’s remote office in Washington D.C. and aids in the editing process of captured content.
Rocky is an experienced multifaceted professional audio and video engineer, he develops and standardizes our progressive on-site services and builds business partnerships.
John has over 28 years of experience working in all facets of the convention recording industry.
With over 28 years in audio engineering, Hank is a veteran in the on-site audio-video industry. He currently acts as Digitell’s A/V Director, as well as a Lead Technician.
With over 15 years of experience Chad has a media background akin to that of a Swiss army knife. He has an extensive background in live video, editing, and live audio.
Equipment manager responsible in testing and packing the equipment leaving for shows, as well as shipping and receiving on-site equipment.
John is an experienced Onsite Video-Audio Specialist.
With 27 years experience in convention recording, Allen is versatile at audio-visual capture, camera, live stream broadcast, and editing.
Ashley brings a fresh eye and approach to video production and editing.
Al is a veteran in the audio-video production industry. He is also our Lead On-Site Salesman.
Onsite Technician/Producer for live streaming events and education capture.
Clyde has over 22 years of sound engineering experience and a strong extensive media background in producing, live streaming, audio, editing and graphic designing.
Onsite Technician for live streaming events and education capture.
Solon is an integral staff member for Digitell. Solon has ample experience with live sound, sound engineering, and recording.
Maribeth has a Bachelor of Science degree in Film/Television Production. With 8 years of experience, she has an extensive knowledge base in all aspects of video and audio production.
Over 35 years of working with Audio and Video on all levels and ways to deliver it to those who need it. Technology or places has never gotten in the way.
Jack has over 30 years of experience working across North America in Conference Recording as well as Live Streaming.
Evan is an onsite Technician for live streaming events with a knowledgable video production background.
Multimedia
Jennifer creates the graphics and media for print and web. She is a talented graphic designer with a tireless work ethic.
Cody is an Editor with a strong background of audio/video production. Cody is also our in studio personality.
Dan works his magic in the editing department and ensures the quality and consistency of the media produced by Digitell.
Cory has extensive knowledge and experience with video production and editing.
Jeremy has extensive knowledge and experience with video production and editing.
Software Development & IT
Nick leads a team of extremely talented programmers that seek to meet the unique challenges that each of our clients face.
Russ has been with the company for over 10 years. He writes code and maintains databases for both our websites and removable media projects.
Wayne has been writing computer software for over 30 years.
Patrick is responsible for integrating Digitell’s platform with a wide array of our clients’ systems. In addition, he takes care of all other development aspects of our platform.
Mark is a specialist in high performance application development and database design. Mark is the Lead Engineer and Systems Architect of PROLibraries Live.
Assists with Researching, developing and implementing industry standard best practices while improving the data and server infrastructures within Digitell Inc.