Knowing that Jim Parker has traversed an ever changing Industry landscape for over 30+ years, gives me confidence that Digitell has a foundation that cannot be shaken.
William BaconDirector of Marketing
The passion found at Digitell, from top to bottom, is a wonderful thing to get caught up in. Excitement can be found whenever I walk through a door. This is truly a great place to work.
Chris FaganDirector of Operations
When selecting a vendor, don’t underestimate the value of a companies staff and their experience. This is an intangible factor that is often over looked when evaluating pricing comparisons from one vendor to another. Yet, we all know that the quality of the people you work with is the number one factor in continuing a relationship with that company or not.
Digitell is happy to boast that our people are some of the most knowledgeable and friendliest people in the industry and our long-term relationships with our clients is proof of that. From the Senior Management on down, our staff understand the needs of Associations, they understand that often times they need to act fast and deliver results on your schedule, not ours. They understand that we live in a fast paced world and they need to be there with a solution when problems come up. They understand the need to respond to emails and phone calls immediately, not 3 days from now. Our Senior Staff have over 135 Combined Years of experience servicing the Association market. That is an incredibly powerful resource that you will not find with any other company. It is the reason more Associations find success with Digitell, when others have failed.
If you want the comfort of knowing you have a team of experienced professionals behind you, that have only your success in mind, and will be there with you, and for you, every step of the way, then Digitell is the vendor for you.
Senior Management
Jim has over 30 years experience in the convention recording, product development and service industries. Jim presently drives the focus of the company.
Steve is responsible for overseeing the sales and marketing operations as well as assisting in the financial and strategic operations of Digitell.
John Fairbanks is our Director of Finance and handles the financial relations for over 150 clients.
Client Relations
Brian is a leader in sales and a driving force for the company. He leads a talented team of sales managers as well as continuing strong relationships with a multitude of our clients.
Patrick applies his background in broadcast to help his clients maximize the impact of their events, as well as coordinate onsite teams and special projects.
Jenna works with clients to meet their needs on a daily basis. Jenna encourages our clients to use all of the many products Digitell has to offer.
Brett works with clients to meet their needs on a daily basis. He also encourages our clients to use all of the many products Digitell has to offer.
Morgan brings her strong background in customer relations and media production together to help Digitell’s clients grow, as well as reach new organizations within the Washington, D.C. network.
With a background in logistics, Nicole specializes in managing and maintaining client relationships to ensure that Digitell’s clients are pleased.
Erin deals with day to day client relationships along with coordinating conference logistics.
Dayna has a hand in client relations, while also undertaking conference logistics and data entry daily.
Aside from working regularly with data entry and logistics, Kristin also assists in client relations.
Rhonda is our Trade-show Coordinator and works along side the Project Managers assisting with Data Entry, Logistics and Customer Service.
Kelly is a recent SUNY Fredonia graduate and works regularly with data entry, logistics, and client relations.
Kathy works alongside the Project Managers assisting with Data Entry, Logistics and Quality Control.
Ray excels at strategizing with clients to find the best approaches to reach their goals. He aims to empower the reach and capability of his clients and his team.
Operations
Chris currently oversees the management of Digitell’s staff and also manages office workflow.
Equipment manager responsible in testing and packing the equipment leaving for shows, as well as shipping and receiving on-site equipment.
Assists with Researching, developing and implementing industry standard best practices while improving the data and server infrastructures within Digitell Inc.
Quality Control
Debbie tackles content & material management, quality control, and acts as a backup receptionist.
Sharyn tackles content & material management, quality control, and acts as our receptionist.
Live Events
With over 14 years of audio recording and editing experience, Jim specializes in creative applications and process management for the Live Events Department.
Danielle manages all live event projects. With her strong background in customer service and client relations, she is working one on one with clients to ensure their needs are met and live events run smoothly.
James has taken on many roles with his talents, making him a true problem-solver. His fearless, never-stop-learning attitude, expands the company into new horizons.
Joe is responsible for the running of web events, entry of data, and documentation for broadcasts. He also assists in the processing and archiving of webinar sessions.
With an extensive background in broadcast programming and production direction, Neil specializes in creative applications and process management for the Live Events Department
Alex’s experience with audio and video production make him a valuable asset in the Digitell Events Department.
Kieran brings a vast amount of experience in customer service and management.
Technical Support
John manages a dedicated team of customer support experts who assist in technical issues. They go above and beyond for our clients and partners.
As a Technical Support Technician, Nick is a patient, friendly, and instructional guide to the Digitell universe.
Angie has a robust history in technical support with a talent for remembering the fine details. She handles web chat, phone calls, and an advanced ticketing system daily.
Daylan has years of customer service experience. He goes the extra mile handling issues in live chat, phones, and emails.
Onsite Logistics and Production
Seth travels around the country overseeing the onsite staff. He also manages Digitell’s remote office in Washington D.C. and aids in the editing process of captured content.
Rocky is an experienced multifaceted professional audio and video engineer, he develops and standardizes our progressive on-site services and builds business partnerships.
John has over 30 years of experience working in all facets of the convention recording industry.
With over 30 years in audio engineering, Hank is a veteran in the on-site audio-video industry. He currently acts as Digitell’s A/V Director, as well as a Lead Technician.
Pete has over 20 years of experience working in event production and recording.
Al is a veteran in the audio-video production industry. He is also our Lead On-Site Salesman.
With over 15 years of experience Chad has a media background akin to that of a Swiss army knife. He has an extensive background in live video, editing, and live audio.
Doug is a veteran freelance video technician and cameraman with Digitell. He is a valuable asset to our travel team.
Ashley brings a fresh eye and approach to video production and editing.
Onsite Technician/Producer for live streaming events and education capture.
Clyde has over 22 years of sound engineering experience and a strong extensive media background in producing, live streaming, audio, editing and graphic designing.
Solon is an integral staff member for Digitell. Solon has ample experience with live sound, sound engineering, and recording.
Maribeth has a Bachelor of Science degree in Film/Television Production. With 8 years of experience, she has an extensive knowledge base in all aspects of video and audio production.
Over 35 years of working with Audio and Video on all levels and ways to deliver it to those who need it. Technology or places has never gotten in the way.
Jack has over 30 years of experience working across North America in Conference Recording as well as Live Streaming.
Nick is a recent graduate of both JCC and Fredonia Colleges where he studied media applications and communication.
Video Editing
Dan works his magic in the editing department and ensures the quality and consistency of the media produced by Digitell.
Jeremy has extensive knowledge and experience with video production and editing.
Aaron is a Video Editor with a strong background of audio/video production.
Tristan brings quality to every assignment. His attention to detail and unyielding patience makes him incredibly versatile, while his work ethic generates results.
Software Development & IT
James is responsible for overseeing the technology strategy, planning, and execution of all Digitell IT related operations.
Mark is a specialist in high performance application development and database design. Mark is the Lead Engineer and Systems Architect of OPUS DX Live.
Nick leads a team of extremely talented programmers that seek to meet the unique challenges that each of our clients face.
Russ has been with the company for over 10 years. He writes code and maintains databases for both our websites and removable media projects.
Wayne has been writing computer software for over 30 years.
Patrick is responsible for integrating Digitell’s platform with a wide array of our clients’ systems. In addition, he takes care of all other development aspects of our platform.
Marketing
William is responsible for outbound product marketing, including branding and go-to-market strategy and execution.
Jennifer creates the graphics and media for print and web. She is a talented graphic designer with a tireless work ethic.
Cody is a Video Producer who currently films and edits client interviews, testimonials, and other promotional content for Digitell. He is also the co-director of Digitell TV.
Chloe handles a diverse array of tasks that spans from increasing content accessibility to ensuring content quality.