The passion found at Digitell, from top to bottom, is a wonderful thing to get caught up in. Excitement can be found whenever I walk through a door. This is truly a great place to work.
Chris FaganDirector of Operations
Knowing that Jim Parker has traversed an ever changing Industry landscape for over 30+ years, gives me confidence that Digitell has a foundation that cannot be shaken.
William BaconVirtual Event Director
When selecting a vendor, don’t underestimate the value of a companies staff and their experience. This is an intangible factor that is often over looked when evaluating pricing comparisons from one vendor to another. Yet, we all know that the quality of the people you work with is the number one factor in continuing a relationship with that company or not.
Digitell is happy to boast that our people are some of the most knowledgeable and friendliest people in the industry and our long-term relationships with our clients is proof of that. From the Senior Management on down, our staff understand the needs of Associations, they understand that often times they need to act fast and deliver results on your schedule, not ours. They understand that we live in a fast paced world and they need to be there with a solution when problems come up. They understand the need to respond to emails and phone calls immediately, not 3 days from now. Our Senior Staff have over 135 Combined Years of experience servicing the Association market. That is an incredibly powerful resource that you will not find with any other company. It is the reason more Associations find success with Digitell, when others have failed.
If you want the comfort of knowing you have a team of experienced professionals behind you, that have only your success in mind, and will be there with you, and for you, every step of the way, then Digitell is the vendor for you.
Senior Management
Jim has over 30 years experience in the convention recording, product development and service industries. Jim presently drives the focus of the company.
Michael is an industry veteran with years of experience leading & growing organizations. His focus is on scaling Digitell to meet the needs of our clients now and in the years ahead.
Brian is a leader in sales and marketing and a driving force for the company. He leads a talented team of sales managers as well as continuing strong relationships with a multitude of our clients.
John Fairbanks is our Director of Finance and handles the financial relations for over 150 clients.
Client Relations
Danielle works to improve processes and policies, manage administrative staff, and lead long term organizational planning.
Patrick applies his background in broadcast to help his clients maximize the impact of their events, as well as coordinate onsite teams and special projects.
Jenna works with clients to meet their needs on a daily basis. Jenna encourages our clients to use all of the many products Digitell has to offer.
Ray excels at strategizing with clients to find the best approaches to reach their goals. He aims to empower the reach and capability of his clients and his team.
Greta applies her knowledge in Communication to improve and maximize client’s experiences. She has an extensive background in Customer Service and have a degree in Communication and Media Arts.
With a background in logistics, Nicole specializes in managing and maintaining client relationships to ensure that Digitell’s clients are pleased.
Erin deals with day to day client relationships along with coordinating conference logistics.
Dayna has a hand in client relations, while also undertaking conference logistics and data entry daily.
Aside from working regularly with data entry and logistics, Kristin also assists in client relations.
Elizabeth handles day to day client relationships along with coordinating conference logistics.
Rhonda is our Trade-show Coordinator and works along side the Project Managers assisting with Data Entry, Logistics and Customer Service.
Kathy works alongside the Project Managers assisting with Data Entry, Logistics and Quality Control.
Operations
Chris currently oversees the management of Digitell’s staff and also manages office workflow.
Equipment manager responsible in testing and packing the equipment leaving for shows, as well as shipping and receiving on-site equipment.
Assists with Researching, developing and implementing industry standard best practices while improving the data and server infrastructures within Digitell Inc.
Keith has over 20 years of HR experience plus a degree in Music and Video Business
Chris diligently works to diagnose, repair and maintain hardware and software components to ensure the smooth running of computer systems.
Quality Control
Debbie tackles content & material management, quality control, and acts as a backup receptionist.
Sharyn tackles content & material management, quality control, and acts as our receptionist.
Live Events
With over 14 years of audio recording and editing experience, Jim specializes in creative applications and process management for the Live Events Department.
James has taken on many roles with his talents, making him a true problem-solver. His fearless, never-stop-learning attitude, expands the company into new horizons.
Joe is responsible for the running of web events, entry of data, and documentation for broadcasts. He also assists in the processing and archiving of webinar sessions.
Jeremy has extensive knowledge and experience with video production and editing.
Vincent’s experience working with many aspects of audio and video production make him a strong member of the Events Department.
Taylor brings his extensive knowledge and experience with video and audio production to the Events department.
Corey has a degree in Video production, bringing skills and knowledge to the Events Department.
Josh Asel as a degree in Psychology with an expensive background in customer service, bringing knowledge and experience to the Events Department.
Kristin has an extensive background in the medical field, management, and customer service. She works with clients to help with the set up of their events.
Technical Support
John manages a dedicated team of customer support experts who assist in technical issues. They go above and beyond for our clients and partners.
As a Technical Support Technician, Nick is a patient, friendly, and instructional guide to the Digitell universe.
Angie has a robust history in technical support with a talent for remembering the fine details. She handles web chat, phone calls, and an advanced ticketing system daily.
Daylan has years of customer service experience. He goes the extra mile handling issues in live chat, phones, and emails.
Onsite Logistics and Production
With 8 years producing live streams on-site, Pete is taking these same skill sets to the completely virtual conference setting.
William provides the crucial behind-the-scenes technical support required to carry out engaging virtual events.
For 10 years Seth has been an international live stream manager and producer, he currently serves as a director for fully virtual events.
Rocky is an experienced multifaceted professional audio and video engineer, he develops and standardizes our progressive on-site services and builds business partnerships.
John has over 30 years of experience working in all facets of the convention recording industry.
With over 30 years in audio engineering, Hank is a veteran in the on-site audio-video industry. He currently acts as an A/V Director, as well as a Lead Technician.
Al is a veteran in the audio-video production industry. He is also our Lead On-Site Salesman.
With over 20 years of experience Chad has a media background akin to that of a Swiss army knife. He has an extensive background in live video, editing, and live audio.
Doug is a veteran freelance video technician and cameraman with Digitell. He is a valuable asset to our travel team.
Ashley brings a fresh eye and approach to video production and editing.
Cody is a Video Producer and Virtual Event specialist who brings exceptional talents to the Digital Team.
Clyde has over 22 years of sound engineering experience and a strong extensive media background in producing, live streaming, audio, editing and graphic designing.
Solon is an integral staff member for Digitell. Solon has ample experience with live sound, sound engineering, and recording.
Maribeth has a Bachelor of Science degree in Film/Television Production. With 8 years of experience, she has an extensive knowledge base in all aspects of video and audio production.
Over 35 years of working with Audio and Video on all levels and ways to deliver it to those who need it. Technology or places has never gotten in the way.
Nick is a recent graduate of both JCC and Fredonia Colleges where he studied media applications and communication.
With a degree in Film & TV Production, Glenn has over 15 years’ experience in film, video, audio, and live streaming, and 9 years’ leadership experience in the military.
Multimedia
Jennifer creates the graphics and media for print and web. She is a talented graphic designer with a tireless work ethic.
Dan works his magic in the editing department and ensures the quality and consistency of the media produced by Digitell.
Aaron is a Video Editor with a strong background of audio/video production.
Ben is responsible for the processing and archiving of both webinars and physical conferences.
Software Development & IT
James is responsible for overseeing the technology strategy, planning, and execution of all Digitell IT related operations.
Mark is a specialist in high performance application development and database design. Mark is the Lead Engineer and Systems Architect of OPUS DX Live.
Nick leads a team of extremely talented programmers that seek to meet the unique challenges that each of our clients face.
Wayne has been writing computer software for over 30 years.
Patrick is responsible for integrating Digitell’s platform with a wide array of our clients’ systems. In addition, he takes care of all other development aspects of our platform.
Anisha is a University of Cincinnati graduate and a new addition to our team. She has her Masters of Engineering in Computer Science and is already contributing to our code and processes.