When it comes to hiring a company to record your conference sessions, there are definitely options available. You can hire a company that specializes in content capture or you can hire your AV company or you can do it yourself. Here are 5 quality checks you should perform on your existing content capture company to make sure you are getting the most from your investment.
- Monitoring the Equipment
Recording content in a digital era involves technology. Whenever you are using technology, it is important that you have someone monitoring that technology or things are sure to go wrong. How many staff does the company have to monitor the equipment? What is the technician to room ratio? Does the company bring back-up cables and equipment should there be an equipment failure? The probability of something going wrong increases when recording equipment is not monitored.
- Age of Equipment
What kind of investment does your content capture company make in keeping their equipment up-to-date? Using old, outdated cables often creates buzzes, hissing and lower quality recordings. Not having the right adapters can cause issues when tapping into feeds from either the AV computers or the presenters’ computer. Is your recording company able to take feeds in different formats, like HDMI, VGA, DVI, Component and SDI? Not having the right connections at the time of the presentation can prove disastrous.
- Trained Staff
With the high cost of full time employees today, many recording companies use freelancers. In many cases those freelancers have never worked for the company before and may have experience in different environments, facilities or even with different equipment. Make sure you hire a company that uses its own employees or freelancers that are trained on their equipment. Having staff that are invested in the job and the outcome will greatly impact the quality and completeness of the recordings you will get in the end.
Hiring the right content capture company goes beyond the equipment and staff. While those are important, what is your capture company doing for you after the conference is completed? Do they have a platform that can help you manage and sell your content? What programs have they successfully executed for other clients? Do they have a platform that can be customized to your specific needs? Does their platform help you with other content needs like CE, courses, handouts? These are all important questions to ask yourself and your recording company when looking to maximize your investment.
When it comes to any service, experience makes all the difference. Does your current capture company have experience within your industry and with your type of organization? Do they understand your needs and the nuances that exist within your environment? Look for a company that has experience in the facility you are using, experience in the environment you are recording in, so they understand the possible pitfalls that could exist and are prepared to overcome those challenges.
Digitell gets a 5 star rating in all the above categories and is the recording company of choice for over 103 associations who value their content and are looking to maximize the return on their investment.