Yes. Digitell Inc. is a full service company. We handle everything including the creation of your event page, registration, e-commerce, tech support, account management, crew on-site, all the necessary equipment and the expertise of 30 years of experience. Whether you are looking for content capture, live streaming, Webinars, content marketing, hosting and archiving or courseware, CE’s and evaluations, our team becomes your team.
Our content capture and streaming technology is bolstered by our very own live streaming and Webinar platform. We are here to help you leverage your content in a way that engages your users, keeps you on the cutting edge of content management technology, and keeps your brand in the spotlight right where it should be.
Digitell Inc. has been in the content capture business since 1986 and has been running content management and hosting web services since 2005. We bring over 30 years of experience in working with over 200 Associations to help you exercise best practices and learn from your peers.
Digitell Inc. works almost exclusively with Associations and is currently partnered with a variety of associations, from: medical, accounting, green energy, construction, animals, sports and everything in between. The Associations that we have partnered with are leaders in their respective fields and host conferences for education and certification purposes among others. We work with a spectrum of clients that consist of the largest Associations in the world to mid-size and small Associations with minimal staff.
Digitell Inc. is currently based out of Western New York in Jamestown, NY. We also have satellite offices in Boston, Washington, DC, San Diego and Las Vegas.
Digitell Inc. operates internationally, however 90% of our business is conducted in North America. One of our latest international events was hosted in New Zealand. We had speakers from all corners of the globe that were using virtual conferencing services, set up by Digitell Inc., to speak at the conference remotely and conveniently from their own location.
Since we work almost exclusively with Associations, Digitell prides itself in keeping our prices as low as possible to fit within the budgets of Associations. Combined with the revenue generating programs we offer, most of our clients consider our services to be a profit center not an expense.
Yes. Digitell can offer you several programs that have been tested and proven to be effective in generating the revenue necessary to not only recover the cost of our services, but generate profits. Contact Digitell to learn more about these programs.
Yes, Digitell provides all the necessary labor and equipment to get the job done. Our on-site team are skilled, trained, professional, and Digitell Employees. A senior Digitell staff member will always be at your meeting. In addition to capturing your sessions, they can help out with Speaker issues, when needed and available.
We capture presentations by receiving a feed directly from the presenters computer. That feed is combined with the audio from the in-room microphones and captured as a Video file. The video recording includes all mouse movements, embeded videos, product demos, and slide transitions. Essentially the recording is exactly what was presented to the live audience.
Digitell can also add video of the speaker to the capture process when required.
On rare occasions Digitell can provide the AV for simple meetings that require only microphones, speakers and an overhead projector. We do not do General Session production work. However, if you are looking for an AV company, Digitell has worked with all the best AV companies out there and would be happy to make a recommendation. For 95% of our clients, their AV is handled by a separate AV company.
As a result of being in business for 30 years, we have worked in almost every facility across the country including hotels and convention centers. We have a friendly relationship with many in-house AV companies and hotel/convention staff.
When it comes to recording your sessions, things can go wrong when you are not attentive. Power cords get pulled out, the machines stop unexpectedly, the volume in the room changes, speakers use their own laptops, etc. The AV technicians are there to handle your AV needs first and capture your sessions second. In most cases there are not extra AV staff on board just to handle the recordings. When it’s not your primary focus, the end result is missed sessions and sessions with poor quality. You know the saying, “You get what you pay for”. Well, if your motivation to use the AV company is to save money, then you need to be prepared to get less than what you would get from hiring a company that their entire focus is making sure you get a high quality recording in every room.
Yes, Digitell will edit the beginning and the end of the session, remove any dead space throughout and balance the sound so it is consistent throughout the sessions. Additional editing can be done on a per hour charge.
Digitell’s normal turnaround is 2 weeks following the end of your conference. For an additional fee, your content can be turned around in as little as 24 hours.
Digitell can offer you several programs that have been tested and proven to be effective in generating the revenue necessary to not only recover the cost of our services, but generate profits. Contact Digitell to learn more about these programs.
Digitell has a newly released platform called OPUS that is designed to not only host your content but market and sell your on-demand content as well. It is the most sophisticated content marketing platform being sold to Associations.
Yes. Digitell has a full CE Module allowing the user to take a test or evaluation, determine if they passed or failed and create a certificate for those that passed.
From our experience, No! Quite the opposite actually happens. Our partners have reported that they have seen an increase in physical attendance after implementing live streaming of their conference.
We have attributed the increase to the added exposure of the conference itself. By adding an online presence with a live stream for your conference, you are offering a more robust conference experience that allows the at home/office viewers to see that your conference is not only a great educational tool; it is also a great networking tool to a professional in the industry.
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They can, and do! Leveraging your conference as a networking opportunity as well as an educational one is in our opinion, a huge factor in virtual to physical attendance conversion. Clients have reported as much as 30% of virtual attendees have converted to [physical attendees the following year. In addition, live streaming can be a huge attendee retention opportunity, as individuals that are usually physical attendees can become virtual attendees and still feel like they are part of the event.
Yes. Digitell requires a dedicated internet bandwidth with a minimum of 5 Mbps up and down per room that a stream originates from. We require two hard lines and 2 static IP address per room. The two hardlines per room may share the same 5 Mbps bandwidth.
No. Digitell’s pricing model is all inclusive and is one flat fee up to 2,500 attendees. Over 5,000 would require additional fees.
Yes and No. Technically, there is no limit, however with more than 2,500 attendees it would be recommended to deliver the stream only and eliminate the ability to chat, Q&A, Polling and other features. Digitell would utilize a different technology for streaming with over 2,500 viewers.
If we provide the camera person there would be 2 Digitell staff per room, a camera operator and a production technician.
Yes. If you are not able to take a camera feed from the AV company, then Digitell can provide the camera person and equipment.
Yes. Our Player was built by us and therefore, is completely customizable to meet your needs.
Our player comes with features such as chat, Q&A, polling, resources, session and speaker title and description, Twitter feed, note taking, sponsors, logo’s, tech support, private chat, collapsible side panels, lower thirds and mobile responsive.
Yes, the virtual audience can ask a question through the player. that question is then delivered to the technician on site and pushed to a tablet. The tablet is typically either put on the podium for the speaker to view or given to a room moderator to read.
Yes. all sessions that get live streamed are being recorded and can be available for on-demand viewing after editing and rendering.
Yes. Digitell takes great pride in our tech support team. They are extremely professional and responsive. We have support in every player to respond to the needs of the attendees immediately. Support can also be reached via email or telephone during the event hours.
Yes. Through a partnership with a translation company, Digitell can provide you the ability to take your stream and deliver it in a separate player with the audio delivered in any language. Using this technology allows us to stream in multiple languages, through multiple players at the same time.
Yes. Through a partnership with a transcription company, Digitell can provide the ability for the audio to be transcribed to text for the hearing impaired.
Yes. Digitell can allow for Speakers anywhere in the world with access to the internet to be broadcast into the physical room of the conference and broadcast to the virtual audience at the same time. Remote presenters can use PowerPoint or other presentation programs and can take questions live from the audience.
Live streaming your conference is a lot less expensive than it was 5 years ago and is a lot more affordable than most people think. For most Associations who are charging to attend virtually, they need less than 50 people to attend to cover the costs.
Digitell can offer you several programs that have been tested and proven to be effective in generating the revenue necessary to not only recover the cost of our services, but generate profits. Contact Digitell to learn more about these programs.
Yes. Virtual attendees can access the live stream on their mobile devices. In some cases, only the video will be delivered to the phone to maintain the quality of the experience for the user.
Digitell recommends charging full price for access to the live stream, which can be done by capturing all the sessions not streamed and including it as part of the package price. 90% of Digitell’s current clients have selected this approach. Another approach is to get your stream sponsored and make it available for free to the attendee. This would be a good approach if you only wanted to stream your general sessions or were interested in maximizing the marketing and attracting the most potential attendees.
Yes. Digitell can add Sponsor’s logos directly on the event page and/or the player as well as descriptions and links in a side panel. We can also run a promotional video at the beginning of the stream or in between sessions.
Yes, Digitell can run promotional videos at any time throughout the live stream. Read More…
Yes. We recommend setting up a booth and live streaming out of one location so attendees do not trip over the cables. On occasion we have streamed from an exhibitor’s booth.
There are a few options that have been successful in filling the gap in between sessions. One would be selling space to exhibitors to run promotional videos during that time. We have also started setting up an interview or “Talk Show” booth and broadcasting interviews with faculty, staff and attendees to the virtual audience. This has been extremely well received by the virtual audience, as it provides them a whole new level of content not provided to the on-site attendees. digitell works with several professional Talk Show hosts and hostess and can provide you an individual (Male or Female) or a Male/Female team, similar to what you would see on your local news station.
Yes. Digitell can provide the system for allowing virtual attendees to take their tests, fill out their evaluations and receive their certificate for getting CE credit. If you have your own system for issuing tests and CE’s, then Digitell can integrate the process with your system for a smooth transition for the user.
There are many ways that live streaming your conference has delivered benefits to Associations. One, it will help you engage those that have come in the past but, could not come this year. Two, you will reach a new audience of people who have never come to your event. these people will become future physical attendees and possibly future members. Three, you can easily reach students in order to educate them on the value of your content and becoming a member of your Association as part of their professional development. Four, you can reach an international audience that cannot come to your conference due to expense or who are just not familiar with your Association. Five, you can create satellite events for your chapters who can piggy-back off of your annual conference to create local conferences for those unable to travel a distance. Six, you can provide the ability for your exhibitors to host your stream and deliver greater value to them allowing them to share your content with their employees, customers or prospects.
Our Webinar Service is a complete service that will provide you with an event page, registration, e-commerce, a flexible and customizable player, rehearsals, reminder emails, tech support (email, phone, and player-based), an experienced engagement moderator, and a recording of the Webinar.
The presenters of a webinar are all on the same conference line. The audio from the conference line is then streamed into the player for the online attendees to listen to through their computer speakers or mobile device. Streaming the audio to the attendees eliminates costly phone charges for both the organization and the attendees. If you need a phone line, Digitell can provide a back-up phone line as well.
Yes. Your presenters can use any software program, presentation program or video clips during their presentation. For maximum quality, video’s are shown from our host computer and controlled via screen sharing by the presenter.
Yes. We have support both in the player and from your main webinar page. Including direct communication with the staff that is assisting your presenters and users via our robust webinars platform, Live chat agents ready to help you with anything you need from logging in to printing certificates. As well as phone agents ready to answer any questions your users might have.
No. Our player is a web link and does not require you to download the player in order to view it or participate in the live stream. Our servers detect the device the user is on and the strength of their bandwidth and delivers an appropriate stream to the device.
Yes. Our platform can support multiple Speakers
Yes. We can, and do, rebroadcast recorded sessions all the time.
Webex and Go-To-Webinar platforms are completely self-service platforms designed for a corporate or do-it-yourself setting. With other services you often get minimal tech support, recording is difficult with poor quality, the platform requires a download and/or there is no flexibility. Digitell’s platform is a full service platform that provides total flexibility in branding and customization, a responsive tech support team, a high quality recording of your Webinar and is accessed by a link and not a download.
Our OPUS platform is a co-managed platform providing you the most flexibility in doing as much of the work or as little of the work as you desire. Our Administration back end is simple and easy to use that even non-technical people have no problem using it. If you are short staffed and need the experience of a Digitell Project Manager to do the work for you, no problem. Additional charges will only be applied to the work we do for you.
Yes. Our platform has an in-depth Evaluation System that can provide evaluations for the entire conference or for each session. The Evaluation System is equipped to handle any format of question you might want to use.
Yes. We have a robust CE system for handling single or multiple CE requirements. The CE system includes test taking, test result evaluation, display of correct and incorrect answers, creation and management of certificates. Also included is an alertness check system for those that need verification that the attendee is actually at their computer.
Yes. Digitell has a complete course development system for creating multi-level courses. The system has a lot of flexibility in design and functionality relating to how the components of the course are executed and implemented.
Yes. You can add articles in a variety of formats and attach CE credits to those articles.
Yes. The OPUS platform has full e-commerce and member/non-member pricing for selling content. Our marketing module provides a higher level of features for significantly increasing sales. Features include discounts, coupons, session credits, group pricing and packages.
Yes. Digitell offers a full integration module that can integrate with most of the popular LMS’s in the market. Complete Single Sign-On along with easy data exchanged between the two platforms is the end goal.
No. At this time we do not offer SCORM compliancy.
Yes. All content can be accessed on all Apple and Android mobile smartphones and is mobile responsive to provide the best user experience.
Yes. Using our Administration panel, you will have full control over adding, changing and updating data.
While we do not refer to our platform as an LMS, it may act as an LMS for you depending upon your specific needs.
Our platform was designed specifically to meet the needs of Associations, with the features and functionally requested by over 100 clients over the last 30 years. It is designed not only to host your content, but, leverage that content into increased sales and revenue for your Association. Our clients report generating more revenue using our platform than any platform they have used in the past.